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Price Increase

From 1 April 2019, Daisy Communications Ltd. is applying a price increase to its monthly charges to help cover the increased operating costs. The following products will be affected with the price increases applied as standard:

  • Analogue line rental - increase of £ 0.75 per line
  • ISDN2 / 30 lines - increase of £ 0.50 per line
  • Maintenance services - increase of 10%
  • All other services - increase of 2.7%

In line with Ofcom’s regulations, small businesses (with ten employees or fewer), who pay recurring charges for fixed line rental, broadband or mobile services, have the right to withdraw from their contract for the affected services without paying early termination charges. The right for small businesses to exit their contract without penalty applies only to contracts entered into on or after 23 January 2014. The small business customer must exercise this right within 30 days of receiving this notice and the small business customer must give Daisy Communications not less than 30 days written notice of its intention to terminate its contract.

If you are unsure about how these changes might affect you or to discuss your account, please call one of our specialist advisors on 03303 330 396 or email customerloyaltydepartment@daisygroup.com